What we do

Neontribe has a national reputation for our work in tech-for-good, and an international reputation in travel and tourism. Our work identifies the issues organisations have and finds ways to help them out. Our design and development focuses on the people those organisations work with, their situations and stories.

Recent Projects

Helping more young families get fresh fruit and veg

Delivering simple technology for the Alexandra Rose charity

Problem

Partners working on the Rose Vouchers for Fruit & Veg Project were writing out lists by hand and their team was copying them into several different spreadsheets. To help more people access healthy food they wanted to embrace technology.

Solution

We mapped processes, prioritised pain points, and researched prototypes with market traders and children’s centre staff so that we could keep the fruit and veg buying simple for families. We’ve thrown out several possible solutions along the way and created digital tools that are easy to use AND work in low tech street markets.

1 billion customers flying around the USA need top of the line booking systems that don’t let them down.

Delivering enterprise interfaces for Allegiant Air

Problem

Allegiant require engineering excellence based on a solid long-term technology strategy. Currently, they’re focused on ensuring the highest quality user experience across a digital estate which is rapidly growing to keep up with their business expansion.

Solution

We work with our partners Lola Tech to provide development and support services with an emphasis on accessibility. We help them make the kind of technology choices that mean they can lead a rapidly evolving market. Right now we’re using Next.js and GraphQL to improve performance and maintainability, and we’re looking forward to building the next generation of customer-facing features in the top layers of booking systems.

Exploring whether visual storytelling persuades more people to seek help earlier.

Working with women at The Haven Wolverhampton

Problem

Abusive behaviour in a relationship can be hard to recognise. Women experiencing abuse often are unaware that support is available. Online support tools can be jargon laden and lack relatable examples.

Solution

Women who had been through this journey themselves encouraged us to focus on breaking down the fears and barriers to getting help. We built an app that combines womens’ stories with illustrations and encourages people to call a helpline. We’re also testing whether the app can be used with different content for other support services.

Helping more than 75 organisations across the UK hear young people’s voices

Developing apps for Mind of my Own

Problem

Young people weren’t keen on filling in endless paper forms, and they had no way of keeping track of what they had said and whether social workers listened.

Solution

We began by experimenting with how to help young people get their voices heard, and now Mind of My Own has a suite of digital tools they sell to councils. We build and maintain the apps that let young people say important things in different ways. Our expertise helps Mind of My Own meet ISO27001 and GDPR standards so councils and young people trust the system.

Reducing the stress of disability benefit assessments

Designing digital tools that help claimants alongside our partner seAp

Problem

People in need of assistance because of long term health problems or disabilities often find the process of applying for PIP and ESA benefits confusing, overwhelming and frustrating. We wanted to remove some of that pain.

Solution

Good practice questions, presented simply, that you can dip in and out of when you feel able helps some of the people seAp work with feel more prepared for assessments. That means seAp staff have more time to offer other support.